Northern California Graphics

A Division of American Printing

1100 O'Brien Drive

Menlo Park, CA, 94025
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Printing is an art form.  Selecting the best print company should be easy.  NCG has 50 years of experience printing for the leading companies in the Bay Area.  Here is a list of helpful information to consider when making your selection for a printing company to partner with.

Top 10 Print Vendor Selection Criteria

Build a Relationship with your Print Vendor

Select a printer that you can develop a relationship with built on a level of trust and dependability, who has an understanding of your printing requirements, price and time constraints, and is willing to go the extra mile. NCG always strives to manage each customer’s printing project with personal service. It is our goal to establish an ongoing partnership with all of our customers.

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Consider the Type of Printing Company

Printing companies come in a variety of niches. There are small print copy shops to large corporate types - all factors that have an impact on price, turnaround time, and quality. NCG has an expansive list of printing equipment.  Your print project is produced on the right piece of equipment ensuring competitive pricing, with convenient turnaround times and the best quality.

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Established and Knowledgable

Is it a franchise or a mom and pop shop? If so you may get personal attention from the owner. Or you may place a reorder in a month or two and be dealing with a new staff.  NCG's staff has an average experience of 25 years in the print industry. Document files are well organized with print samples of every job we produce. We have been printing for over 50 years and own our building.

Quality Work

Visit your chosen printer and review samples of their work. You can become acquainted with their staff and with them personally. Discuss paper, ink and finishing options for your project. NCG enthusiastically looks forward to meeting you and showing you samples of our work. Feel free to contact us and schedule an appointment or ask for one of our sales reps to visit your office to discuss your printing requirements.

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References

It’s important to ask for references. Contact current clients and discuss their experiences with the print company. Get feedback on how the printer you have chosen is suited to handle your project. Please review our Yelp comments and the testimonials on the NCG site and contact them regarding their experiences in working with us.

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Location

Choose a print service provider that is centrally located. You can meet with the staff, see their equipment, review samples, approve printing proofs and handle press checks at the facility. Your print provider can easily deliver the final product, eliminating additional days for shipping. NCG is conveniently located in the heart of Silicon Valley, with easy access to 101, 85, and 237.

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Free Delivery and Shipping

Your printer should have the ability to deliver any and all or your printing projects to your home or office. They should be able to ship per your request to locations around the world. NCG has several delivery vehicles on the road daily as well as a highly trained sales staff who can meet with clients as needed to ensure a high quality finished product.

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On-Site Storage

Your chosen print service provider should be able to store your printed materials for you at their facility or imprint on to them as needed (for example business card master shells).  Our large print facility allows us to store, imprint, provide fulfilment, and distribute our customers print documentation as needed locally and around the world.

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Longevity

How long has your print vendor been in business? Are they a broker? Do they own their business, equipment, and can print in house? At NCG we own our printing equipment and produce all of our own work. We are proud to say that we occupy and own the building. We’ve been in business over 50 years, providing quality printing and excellent service to our bay area customers!

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Adaptability

Choose a printer that is willing and able to adapt to whatever your printing project requires. From working nights and weekends to meet important deadlines, the ability to print new papers, inks, coatings, or finishes, or the willingness to meet budget constraints. It also means staying competitive and relevant by offering the latest technical advances in software, prepress, pressroom, and finishing equipment. NCG consistently meets all of these challenges. In fact we’ve recently enhanced our capabilities by purchasing five new pieces of digital pressroom equipment with in line finishing capabilities.